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ZoomInfo SalesOS Reviews & Ratings | | Software Advice - User Review Highlights
No way to pull up my saved searches on my account that was done on the computer. Don't download. Amber, Thank you for your feedback. We are saddened to hear about your negative experience with our ZoomInfo App.
We are continuously working on improving our app everyday. Our Product team would love to discuss the pain points that you mentioned in your review. If you are up for it, please email me at colbie. Thank you! Useless, as reported by others and confirmed by my experience.
Obviously untested before release. Won't accept company Office credentials. Can't login from a mobile device using the website as it refuses to use a browser and insists on starting the app. Which, as you know, doesn't work. Hi Honk, We are sorry to hear that. Apologies again for the misunderstanding! Please let me know if there is anything else we can help you with!
Thank you, ZoomInfo. Fishbowl Meeting Room Display. Pexip My Meeting Video. The other improvement would be for more detailed information in the Websights feature. It is hard to see what pages a visitor went to, which is why we added Hotjar. Both products cost less than ZoomInfo, but neither had all of the features that ZoomInfo offers that were important to me. A must have prospecting tool if you want to target qualified leads with better accuracy.
Business problems we are solving: Getting more qualified leads outbound with signals synced to our SF for our marketing to prospect in an automated way Benefits realized: Higher productivity; Better contact rate Overall experience: Excellent. Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also very very accurate.
And to top that, they have scoops, and org chart which clearly tells us signals of any new activities going on in our target companies. And all of this delivered to our inbox every day or as new feeds so we dont need to specifically search for the, Product was very easy to set up, implement, self-train and use consistently. There are few features within ZoomInfo-SF integration wherein some of the field values in ZoomInfo are not customisable and thus we have to do a small bit of workaround to get that integrated with SF.
Moreover, I would love if the contacts export limitation is increased without extra charge or made free to sue just like their legacy platform. Mohammad Bilawal. They integrate with the majority of the CRM's for us they have integrated with Hubspot and salesforce, they have been very easy to use no doubt. All the features and functionality have been in one place.
They have been pricey, restricted intent topics, outdated data and mostly the data is not active and also no research on-demand feature. Buyer Intent Software. ZoomInfo SalesOS. Product Overview. Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors.
As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking. Most Recent. User Industry Accounting. Alternative Dispute Resolution. Alternative Medicine. Arts and Crafts. Broadcast Media. Building Materials. Business Supplies and Equipment. Capital Markets. Civil Engineering. Commercial Real Estate. Computer Games. Computer Hardware.
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Sporting Goods. Staffing and Recruiting. Think Tanks. Translation and Localization. Wine and Spirits. Writing and Editing. Company Size 1 employee. Time Used Free Trial. Less than 6 months. Less than 12 months. Less than 2 years. More than 2 years. User Rating 1 star. Showing 1 - 25 of reviews. Company size: - employees. Time used: More than 2 years. Review Source: Capterra This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
ZoomInfo is worth the money. Company size: employees. Time used: Less than 2 years. Review Source: Capterra This review was submitted organically. No incentive was offered. I recommend it to every sales org. Time used: Less than 6 months. Zoominfo the Holy Grail For Sales My experience with Zoominfo has been amazing, I was able to find out when people are looking for our services and reach out to them to close some bussiness.
Pros What is not a pro of this tool! Cons There are no cons with this platform, this tool is amazing for sales teams to get more new clients, and able to see what they are looking to buy. Reasons for switching to ZoomInfo SalesOS Was able to get more details, you have to pay per contact with lead forensics.
Real-Time Streaming Buyer Intent Signals Amazing company Pros Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business Cons Platform is a sizable investment for the real-time streaming buyer intent signals Reasons for choosing ZoomInfo SalesOS Integrations and real-time streaming buyer intent signals.
Company size: , employees. ZoomInfo is a great tool, but Pros I really like that I can look up complete contact details for individuals we've talked with but may not have complete info. Not worth the money My overall experience with Zoominfo across 2 engagements has been poor.
Pros Zoominfo has a ton of features covering a broad swath of what's needed in a modern martech stack. Cons Generally the quality of Zoominfo as a whole is poor. Best tool for sales! Pros I work in technology staffing sales and this tool has been the best for souring new and existing clients. Cons You have a max amount of names you can extract monthly onto an excel. Company size: 1 employee. Good product My experience with ZoomInfo has been solid. Pros ZoomInfo is a very solid product and their service offerings are ever-expanding.
Cons The system is very expensive and the data accuracy is not the best. One of my fave tools Pros I don't know what I would do without Zoom. Cons Zero qualms. Reasons for switching to ZoomInfo SalesOS more functionality to better manage, record, share, and annotate. Prospecting Freedom Pros ZoomInfo allows endless, accurate, quality prospecting for the sales process.
Cons Sometimes it slows down my computer. Great platform for lead and company data enrichment we are very happy with this software and this is a key platform for our outbound Pros it's accurate, the database is big, very easy to work with a very reliable, very good support Cons its is less accurate for EU leads, its pretty expensive Reasons for choosing ZoomInfo SalesOS it had better reviews and comprehensive coverage of what we needed.
Zoominfo Review Zoominfo has been an incredible resource. Cons Zoominfo has very detailed data across all firmographics, but their employee count for small businesses between employees is often inaccurate. Industry: Arts and Crafts. Reasons for switching to ZoomInfo SalesOS Apollo doesn't give you as many credits and I found most of the information they gave wasn't accurate.
It's ok but definitely not a 'silver bullet' Pros Zoominfo is really easy to use as a prospecting tool that connects well with Salesforce CRM on your day to day prospecting activities. Best for prospecting new accounts My overall experience with Zoominfo SalesOS have been amazing we see a major improvement in our prospecting numbers and it also helped us to save time. Pros Zoominfo provides filters that are easy to use and it helps you to segregate the data as per your requirement.
Integration with CRM is amazing and it works without a lag Cons It's just that sometimes the data present in Zoominfo is not that accurate as compared to Linkedin. Pros Software is very easy to use, it integrates with all of the most popular sales technology tools like Salesforce, Linkedin, Outreach and etc.
Cons Like with all similar tools, sometimes data is inaccurate, outdated or there is no data at all. Response from ZoomInfo. Bad product which seldom works Pros The database of contacts is huge. Cons Can't login regularly. Mohsin Ali. Industry: Pharmaceuticals. Great data providers with a lot of functionalities It has been a great product for us - that has helped us in getting leads and carrying out lead nurturing campaigns. Pros They are very easy to use, the user interface is nice.
Reasons for choosing ZoomInfo SalesOS Reviews of zoominfo made us choose the product but unfortunately we are not completely satisfied as our email health reputation is in danger due to high bounces. Pros The continual acquisitions to improve their product and company. Cons Customer support takes a long time. ZoomInfo is a great tool, depending on your needs and budget It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg. Pros The quality of data is top notch.
Cons There's not many cons about this software. ZoomInfo is worth the money When I joined Mygo Consulting last year, there was no easy way to get a large number of qualified leads and their contact information, so getting ZoomInfo solved that very quickly. Pros There are several features in ZoomInfo that are important to me. Cons Two things that I have discussed in the past that I would like to see improved are the technology stacks that ZoomInfo reports in each company.
A must have prospecting tool if you want to target qualified leads with better accuracy Business problems we are solving: Getting more qualified leads outbound with signals synced to our SF for our marketing to prospect in an automated way Benefits realized: Higher productivity; Better contact rate Overall experience: Excellent Pros Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also very very accurate.
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Visit this website. Sort by:. Most relevant. Most recent. Out of the dozens of vendors we've worked with over the years, this is the first we'll be terminating due to the quality of the service not the product. I know multiple companies that were forced in to renewing a contract because they didn't catch that Zoom Info, unlike any other service I've used, has a day notice not 30 required to discontinue renewal. On multiple occasions their approach to getting a contract renewal or increasing our spend has been through force and contractual language, rather than actual service.
They have a very large database, but the quality of the data is mediocre. Granted this is a problem with every one of their competitors. It literally feels like an abusive relationship. We're switching to Seamless. This company has stolen my info from Efinancial careers and published my name etc. This is ridiculous. I can't even get hold of them.
I have reached out many times about wrong information about my company and have always been assured someone would get back to me Never happens.
It seems that there can't be much in the form of checks and balances when someone submits info. They have a competitor listed as a principal for my company. This competitor has never worked for me in any way. I guess anyone can submit info. Stole my information from LinkedIn without my consent.
Cannot remove it or even contact support with downloading their software and signing up. A disgusting, dishonest, corrupt company that should not exist. Unethical Company with unethical people. We have a long-time customer with ZoomInfo. The price point for the solution did not meet the value for our company. We canceled and they will not accept our notice.
Now they are threatening legal action based on an auto-renew clause not stated very clearly in their contract. I did not know companies like this still existed no ethics and no integrity. Our recruiting and sales teams have been using the ZoomInfo platform for a few months and it's been extremely helpful. We love being able to have clear insights for our Sales teams and it enhances our overall bottom line to utilize accurate data in Recruiting. This is a tool that is an absolute game changer.
I've been using the ZoomInfo platform for a few months and it's been extremely helpful in being able to improve my overall prospecting and for my sales team. I'm able to look up contacts and make connections and reduce the number of cold calls because I can find out in the database who the decision makers are - it's been amazing.
Very deceptive sales tactics. Auto-renew is one of them with no room to cancel even 45 days prior to renewal. They reach out to schedule a renewal talk and schedule it for after the auto renew date.
I enjoyed the service but cannot stand their business practices and will never work with them or any company that operates in this manner. Their attorney Alexis Demoulas perpetuates their unethical tactics by trying to enforce their contracts. Shame on you and Zoom for this behavior. Having asked ZoomInfo to remove incorrect details about our company on their website including turnover, phone number and members of staff , they have been unresponsive. We continue to receive many phone calls for a different company.
Zoominfo bullied Trustpilot to remove the review, so here it is again. Unethical business practices like I have never seen before in an attempt to lock you in their contract forever. The data for Europe is not even good; we got almost no return on the expensive investment we made on the platform, so our sales team decided not to renew.
However, Zoominfo's contract is shady and sneaks in a tiny auto-renew clause in the contract; you won't hear from them again after you sign up until the moment your "opt-out window" for the contract expires. We've tried to cancel our contract with a 45 days notice, but they claim it's not possible and we must renew another year because the notice is 60 days uncommon in the SaaS industry.
Their reps harass you, calling five times a day to force the renew and threatening with legal action and debt collectors. We are a company based in Europe, and the European Union considers this practice "unfair contract terms" and such lock-in clauses cannot be enforced as they do in the US, but still Zoominfo keeps sending constant legal threats, even claim that will involve the US Embassy in the matter, and harasses our sales reps and calls the office all the time with more threats.
I've been using ZoomInfo for about a year and it's been instrumental for my sales team to prospect and tap into new markets. I'm always amazed by the amount of data we get! The data has been a game changer for our sales team. I was really impressed with the quality of the data and the automative tools that help make prospecting less manual and time consuming for my reps.
ZoomInfo has provided us with accurate data that's helped our business reach multiple prospects in the U. S and UK. The insights have been a game-changer. Kings of Spam. Words fail me--was looking for an email address and made the mistake of giving them my contact information for "a free trial.
And even worse, they appear to have sold that number to a large number of other business who are now also calling. And they just tried LinkedIn and are really proud of themselves for being really persistent.
The word I would use is harassment. We were baited in as many were here with promises of the Earth, only to have the products stripped back when actually paying. Promises of ongoing support, a user friendly system, all lies.
The system is intuitive, hard to use and carry out the most basic functions, only to find a lot of the data is fake anyway and made up by their internal systems. Pure boiler room, high pressure sales tactics intended to extract maximum value before you realize its a rip-off.
You aren't able to test drive the service without speaking to a "Director" and making a commitment. Better served with a Linked In premium subscription, which is backed by MS and privacy-compliant. Reply from ZoomInfo. Hello, I am very sorry to hear about your negative experience with our team. This is not how we conduct ourselves and we would love to connect with you to see how we can resolve this. If you are up for it, please email me at colbie. Zoominfo refuses to return my calls or emails to remove my information.
Their website form is not allowing me to make the request either. They are a deceitful and dishonest company. I will be reaching out to congress person, bbb, etc. Hi Jennifer, ZoomInfo honors all requests for removal of personally identifiable information.
If you are seeing a profile that pertains to your personal information, please feel free to visit our self-service privacy center at www.
If you continue having difficulties here, please reach out to me at colbie. Please let us know if there is anything else we can assist you with. We appreciate your patience with us.
I am very happy we were able to amend this situation and remove your information. Please let us know if there is anything else we can do for you! They can add my data without consent but require validation to remove it?!
If enough companies started this shady practise, we could spend our lives opting out of something we never opted in for. Disgusting and will make sure my business never uses them. Hi Barry, ZoomInfo honors all requests for removal of personally identifiable information.
This company has no respect for data privacy. I am trying to prevent them from using my data and the opt out page just sends me in a loop to an error page. It seems they are stretching the legitimate interest rule of GDPR to the max. Maybe a complaint to the ICO and a hefty fine would put a stop to such sharp practices. Hi Karen, We take this very seriously and are sincerely sorry to hear this. Could you please email me at colbie.
We have internal processes in place to respect privacy and opt outs, so this additional information you provide us with will allow us to take the necessary steps to do this. Overview Reviews About. Company activity See all Claimed profile. Write a review. Reviews 38 Filter by: English. Filter by: English.
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